Would like to download my statements for printing, but can not get on the web site using internet explorer. Get this errror message. I m sorry. One of the characters you entered is not allowed by the system for security reasons. For your protection, your request has been stopped. You may try this request again or try another one by selecting one of the options displayed. There are no options displayed one the page, and I called their techs in India and they said there is no problem with there web site.